ETA = Production Time + Shipping Time = 11 - 18 business days
Special Notes: To ensure efficient shipping, the rug will be folded for delivery, which may result in creases. These creases will fade over time and will not affect the rug's usability. Rest assured when purchasing.
- Production time: 3-5 business days. Order date does not count toward production time. Once it's made, you will receive a tracking number. Please be sure to use your email to receive tracking link.
- Production time may take 1-3 business days longer during holiday seasons ( from November to December ) or if it fails quality check.
- Standard Shipping Time : 8-14 business days.
- Expedited Shipping Upgrade (5-8 Biz Days): available during checkout.
- Please note that Expedited Shipping will help your order arrive sooner, but it does not speed up the production time.
- Note that for Expedited Shipping, we do not guarantee the exact delivery date. For Hawaii, the U.S. Virgin Islands, and Puerto Rico, delivery times may vary, and we cannot guarantee the standard delivery window.